On the System Overview screen for your panel, select the UPDATE FIRMWARE button.
This will take you to the HUB UPDATE screen, where your panel serial number will be pre-populated. If not pre-populated, you can manually enter your serial number.
From the New Firmware field, select the firmware you wish to update to - unless instructed otherwise, its best to select the firmware with the highest version number.
Then click the UPDATE HUB button.
The firmware will then download and install to your panel. A status bar will show the percentage progress through the update. When this bar reaches 100% your update is complete.
You can verify the update was successful by navigating back to the System Overview screen for your panel, and noting the firmware version.
The iOS and Android applications are updated on a regular basis with new features and bug fixes. Please refer to the relevant app store the latest version and release notes: